Step 1: Input your membership number

Step 2: Select the policy you would wish to make a claim under

Step 3: Select the benefit type you are claiming, e.g., out-patient

Step 4: Indicate the date of loss

Step 5: Indicate the amount you are claiming

Step 6: Select the claims supporting documents you are attaching from the drop-down menu provided

Step 7: Submit the claim

Step 8: You will receive a Claim reference number and an acknowledgement note from us

Visit our website, locate the Claims tab, and navigate to the targeted product. You will be directed to your portal login where you can follow the steps outlined above.