Frequently Asked Questions
Everything you need to know about Birdview Microinsurance – from policies to claims and payments.
IRA Licensed
Fast Claims
24/7 Support
Popular questions:
How do I file a claim?
What does Last Expense cover?
How long does claims processing take?
Can I buy a policy while abroad?
What payment methods are accepted?
All Categories
General
Policies & Coverage
Claims Process
Premiums & Payment
Diaspora & International
General
What is Birdview Microinsurance?
Is Birdview a broker or an insurance company?
Does Birdview Microinsurance have reinsurance?
What products do you offer?
Who can take a policy?
Do you work with intermediaries or agents? How can they register?
Do you have a 24-hour working call centre?
How do I get a quote or sign up?
Where are your offices located?
How can I contact Birdview Microinsurance?
Why choose Birdview Microinsurance?
Is Birdview licensed by the IRA?
How can I contact customer support?
Policies & Coverage
What does the Last Expense policy cover?
What does medical insurance cover?
How does Hospital Cash work?
What does Personal Accident cover include?
What does evacuation and repatriation cover?
Does Medical Insurance cover pre-existing conditions?
Does Personal Accident cover permanent disability?
Claims Process
How do I file a claim?
What documents are needed for a Last Expense claim?
How long does claims processing take?
Can I track my claim status?
Premiums & Payment
How are premiums calculated?
What payment methods are accepted?
Do you offer flexible payment options?
Is there a grace period for late payments?
Diaspora & International
Can I buy a policy while living abroad?
Can I get covered if I live abroad?
Does the Medical policy cover treatment outside Kenya?
How does evacuation work for diaspora members?
Still Have Questions?
Our customer support team is ready to help you. Reach out to us anytime.
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