Submit your medical claim quickly and securely. Our streamlined process ensures fast processing and dedicated support throughout your claim journey.
24/7 Support
+254 742 222 888
Claims Email
claims@birdviewinsurance.com

Submit your claim quickly and securely
Claims processed within 5-7 business days after receiving all required documentation.
Your medical information is protected with bank-level encryption and strict privacy policies.
Dedicated claims team available to assist you throughout the submission process.
You'll need to upload medical reports, hospital discharge summary, original receipts, prescriptions, a copy of your ID, and your policy number. All documents can be uploaded directly through the form.
Once we receive all required documents, most claims are processed within 5-7 business days. You'll receive updates via email and SMS throughout the process.
Yes, you can track your claim status by logging into your Birdview account or by contacting our claims department at claims@birdviewinsurance.com.
Our customer support team is available 24/7 to assist you. Call us at +254 742 222 888 or email claims@birdviewinsurance.com for guidance.
Our claims team is ready to help you with any questions about your medical claim.